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TECH SUPPORT
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Vectorworks Support
My accounts and licenses
My accounts and licenses
My licenses
Where can I download Vectorworks?
How many times can I install Vectorworks?
Can I install my license on both Mac and Windows?
I have a network license. Can I telework?
How do I convert an installation with dongle to an electronic activation?
Do I need an Internet connection to use Vectorworks?
I have a network license. Do I need my dongle?
Can I transfer my license to another computer?
What can I do if someone uses my license unlawfully?
I lost my computer. Have I also lost my license?
Can I open old files with my new license?
Solutions for Firewalls & Proxy Servers
Accessibility files and folders on macOS
I am switching to a dongle-free license. What about my dongle?
My license is converted to a dongle-free version. What happens if I don't return my dongle?
Vectorworks doesn’t find my dongle
Where can I find my license number?
Why do I get a message saying that my license is activated too many times?
How do I request a free license on the student portal?
How do I extend my current license on the student portal?
What are the possibilities with a free student license for Vectorworks?
My serial numbers
Where can I find my serial number?
Why do I get a message saying my serial number is already being used?
Why do I get a message saying my serial number is not correct?
Why do I get a message saying that my license is activated too many times?
How do I change my serial number in Vectorworks?
Where can I find the serial number for my student license?
My accounts
How does Design Express handle my files?
How does the Vectorworks Customer Portal work?
What is Vectorworks University?
How do I create an account on the Vectorworks Customer Portal?
What is the student portal?