Why do I get a message saying my serial number is not correct?

Each Vectorworks serial number consists of 4 blocks of 6 characters, the first of which are 2 specific starting letters.


Pay attention that you enter the correct serial number when installing or activating your Vectorworks. Make sure that there is no space before or after your serial number, as this may cause an error message.


You can recognize the Vectorworks version by looking at the second character of your serial number. To learn more, read the article 'Where can I find my serial number?'.


  • Vectorworks 2023: EJ... or BJ...

  • Vectorworks 2022: EH... or BH...

  • Vectorworks 2021: EG... or BG...

  • Vectorworks 2020: EF… or BF... 

  • Vectorworks 2019: EE… or BE...

  • Vectorworks 2018: ED… or BD...

  • Vectorworks 2017: EC… or BC...

Last update: 26/09/2022
J
Julie is the author of this solution article.

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